How Mail Triage works

An inbox assistant that reads your email, drafts a reply, and always waits for your OK before anything goes out.

Step 1

You sign in with Google

No new password to remember — the same sign-in also grants Gmail access, so the agent can read and send on your behalf, only when you say so.

You can connect up to 10 inboxes under one account — e.g. support@, sales@, and billing@ — each triaged its own way.

Step 2

A new email lands in your inbox

Nothing changes about how mail reaches you — the agent simply notices the moment something new arrives, usually within seconds.

Step 3

It reads the email and drafts a few replies to choose from

It decides whether this is urgent or can wait, then writes a short-list of ready-to-send replies — a warm one, a neutral one, a firm one, or a clarifying question — ranked by best fit.

Tell it what kind of inbox this is — Sales, Support, Research, Exec — so it knows what "urgent" means for you, and drafts in the right voice for the job. A Sales inbox also gets scored as Hot Lead, Inquiry, or Customer Support, with a rough deal value attached.

Step 4

You get a heads-up, draft attached

Wherever you already look — no new app to open.

Slack WhatsApp Web dashboard

Step 5

Nothing sends without your say-so

Every draft waits for a human. Pick the reply that fits, tweak it, or skip it entirely:

Send a drafted reply Edit it first Discard

Step 6

The reply goes out through your own Gmail

Recipients see it arrive exactly as if you'd typed and sent it yourself — because you approved every word.

Step 7

It keeps a record, so you don't have to

Every decision is logged on your dashboard — what was sent, what was skipped, and roughly how many hours it's saved you.

Heading out? Pause any inbox — it picks back up exactly where it left off, nothing missed.

A few other things it quietly handles

Beyond the core loop above, these run in the background without you asking.

Spots your hottest leads automatically

On a Sales inbox, every email is scored Hot Lead, Inquiry, or Customer Support, with a rough deal value — so you see who's ready to buy without reading every message.

Shows you what unanswered inquiries have cost you

A free scan of your recent inbox flags every inquiry that never got a reply, or got one too late — and totals up roughly what that unanswered mail was worth.

Chases quotes that went quiet

Sent a quote and never heard back? After a few days it drafts a polite follow-up nudge for you to approve — the follow-up most people mean to send and never do.

A Monday-morning pipeline summary

One message a week — inquiries, quotes sent, follow-ups pending, deals won — so you know the state of your pipeline without opening the dashboard.

Reads the spec sheet, not just the email

Attached a PDF quote request or catalog? It reads that too, so the draft reply actually reflects what was asked for — not just the one-line email around it.

Never drafts a refund or discount it can't back up

Drafts that promise something no one authorized — a refund, a discount, a freebie — get automatically flagged and blocked from being sent as-is, before a human ever sees them as an option.

Clears out the junk on its own

Marketing and promotional mail gets spotted automatically, cleaned out of your history after a while, and can be bulk-unsubscribed from — so your inbox stays about mail that matters.

Remembers how you've talked to people

Optional: it can look at how you've replied to this person before, and similar questions you've answered, so drafts sound like you — not a stranger reading the thread cold.

Groups a busy morning into one heads-up

If five emails land at once, you get a one-line summary first, then each one in order — not five separate pings competing for your attention.

Keeps a running tally of hours saved

Your dashboard tracks emails handled, critical ones caught, and roughly how many hours that's saved you — a real number, not a vibe.

Never sends anything you didn't approve

Gmail access is encrypted at rest, and there's no path from "email arrived" to "reply sent" that skips a human decision — automatic pauses, no automatic sends.

Tells every channel how it ended

Once you send or discard, a short outcome note goes back to wherever the original alert appeared — Slack, WhatsApp, or the dashboard — so nothing's left looking unresolved.

You only spend time on the emails that actually need you.

Everything routine gets handled with one tap; everything urgent gets flagged the moment it lands. You stay the one making every call — just with far less typing.